VoIP Telephony for Business in Canberra

Enhance your business communication with our VOIP telephony solutions in Canberra. We offer crystal-clear voice quality, cost-effective plans, and advanced features like call forwarding, conferencing, and voicemail to streamline your operations and improve connectivity.

Struggling with dropped calls, expensive phone bills, and clunky phone systems ruining your business communication?

Wondering if there’s a better way to connect with clients and teams? There is, and it’s VoIP.

Voice over Internet Protocol (VoIP) allows phone calls to be made over the internet connection instead of traditional phone lines, which offers a more innovative and modern approach to communication. At Canberra IT Support, we provide VoIP telephony solutions that will transform the way your organisation communicates. Our VoIP services simplify operations and improve connection by providing crystal-clear audio quality, affordable plans, and advanced features such as call forwarding, conferencing, and voicemail. Whether you’re a small business or a growing organisation, our solutions provide seamless communication that meets your specific business requirements.

We take care of everything from installation and configuration to ongoing maintenance and updates, so you can focus on what matters most. Choosing Canberra IT Support for your VoIP needs means accessing advanced technology that not only saves you time and money but also offers exceptional convenience and flexibility.

  • Crystal-clear voice quality for uninterrupted, professional communication.
  • Affordable plans to significantly reduce telecom expenses.
  • Modern features like call forwarding, voicemail, conferencing, auto-attendants, and virtual receptionists.
  • Remote management capabilities, ideal for multi-location businesses and remote teams.
  • Scalable systems that can easily expand to meet your company’s needs.
  • Personalised configurations and expert support tailored to your business.
  • Reliable connectivity designed to keep your business running smoothly, even during high-demand periods.
  • Seamless integration with existing IT infrastructure and business tools.

Why should your business use a VOIP System? ​

CRM Integration

Easily integrate your VoIP system with your CRM software to streamline customer interactions. This integration allows your team to access caller information instantly, track complete communication history, and significantly improve customer interactions—all in one unified platform.

Admin Rights

Take full control of your VoIP system with admin rights. Manage user access, set up call rules, and monitor call usage to ensure smooth operations and security. Additionally, customise settings to align with your business needs, ensuring optimal performance as your organisation grows.

Voicemail to Email 

Never miss important messages again. With voicemail-to-email functionality, inbound callers can leave a message if you’re unavailable, and voicemails are transcribed and sent directly to your inbox. Conduct remote meetings with integrated video capabilities for individual and group calls.

Choosing Your Desk Phone

Gain the flexibility to choose the desk phone, from brands like Polycom, Yealink, and Cisco to wireless handsets or soft phone apps. Easily upgrade to IP-enabled phones in desktop, conference, or Wi-Fi models, or continue using your existing analogue phone with a simple VoIP adaptor.

Virtual Numbers

Broaden your reach with virtual numbers such as “1300” or “1800.” Set up local or international numbers through your VoIP system, enabling your business to have a presence anywhere without physical offices. This increases your accessibility globally while keeping your costs down.

Platform Dashboard 

Access a centralised platform dashboard to manage and monitor all communication activities in real-time. From detailed call logs and analytics to user management, configuration settings, and performance tracking, everything you need is at your fingertips for better decision-making.

Conferencing

Facilitate unified collaboration with built-in conferencing capabilities. Host virtual meetings, share screens, and connect with team members or clients regardless of location. Whether for one-on-one discussions or large conferences, your communication remains efficient and clear.

Call Routing

Ensure no call goes unanswered with advanced call routing options. Direct incoming calls to the right person or department based on pre-defined rules. This ensures that each call is handled promptly, reducing wait times and providing a seamless, efficient experience for your clients.

Benefits of Choosing Us for VoIP Phone Service

Versatile Phone Service plans

Our VoIP phone service plans are carefully crafted to meet the diverse needs of businesses, from startups to large enterprises. Whether you need essential features or a more advanced solution, we offer flexible VoIP plans that grow with your business. 

Made for Business

Designed for businesses of all types, our VoIP system offers reliability, scalability, and essential features like call routing, voicemail-to-email, and video conferencing. These tools streamline communication and ensure your business stays ahead of the curve.

Easy Setup and Management

Getting started with our VoIP system is simple. The intuitive setup process and user-friendly interface ensure you can get up and running in no time, without being a tech expert. With easy management tools, you can handle your account and configure settings.

Future-Proof Technology

By choosing our VoIP system, you're not only investing in a phone service today, but a solution that will support your communication needs for years to come. Equipped with the latest features, your phone system will keep you ahead as technology advances.

24x7 Canberra Support

Our team is committed to providing reliable, continuous service. You’ll have access to our local support team in Canberra round the clock. Whether it’s troubleshooting, system updates, or queries, you can rely on us for exceptional uptime and prompt assistance.

Customisable Features

Our VoIP phone system offers bespoke features that allow you to personalise your setup to fit the unique needs of your business. From call handling and voicemail settings to user preferences, we ensure your VoIP system works exactly the way you need it to.

Are you looking for dependable remote IT support? Connect with us to be back in business in no time!

FAQ

VoIP (Voice over Internet Protocol) is a communication technology that allows businesses to make and receive voice calls over the internet instead of using traditional phone lines. It works by converting voice data into digital signals and transmitting it over your existing internet connection.

Yes, VoIP is a great option for small businesses since it offers a low-cost business phone system with capabilities such as call forwarding, voicemail-to-email, and virtual numbers. It provides versatility, adaptability, and advanced capabilities, allowing small businesses to improve communication while lowering costs.

Yes, you can connect your existing phone equipment to a VoIP system using VoIP adaptors. Alternatively, you can upgrade to IP-enabled phones for improved performance and added functionality.

Yes, you can transfer your existing phone number to a VoIP system using a process known as number porting. This allows you to keep your existing business phone number while receiving the benefits of a modern VoIP system, such as increased call quality and flexibility. Our Canberra IT team will help you make the shift smoothly so that your communication is not disrupted.

The setup time for a modern VoIP system is typically determined by the intricacy of your requirements. However, with our quicker procedure, most setups are done within a few days to a week, allowing your company to start using its new communication system quickly and efficiently.

When choosing a VoIP provider in Canberra, look for one that offers reliable local support, flexible plans, and high-quality call performance. At Canberra IT Support, we provide tailored business VoIP services with clear pricing and exceptional customer service. Our team ensures smooth setup, ongoing support, and scalability to meet your business needs as you grow.