We offer customised IT managed services in Canberra, including a local helpdesk, consulting, onsite support, and tailored IT solutions for businesses.
Felxible, transparent pricing that adapts to your needs
2 Line, 2 DIDs Upto 2 Extensions
5 line, 5 DIDs Upto 5 Extensions
8 line, 8 DIDs Upto 12 Extensions
Canberra based VoIP telephony support
Plans designed for your business to save money
You have full control of the features we provide
With us you're guranteed in safe hands
Yes, a proper internet connection with reliability is a must for VOIP service. For VOIP, we suggest the business owners take up a business plan for speed and reliability in VOIP service as even for a casual VOIP call the required internet is on an average of 64kbps.
Not exactly! VOIP works by converting voice into digital data by sending it through your internet connection. VOIP enables routine phone calls via the internet with all of the options such as PBX features, call waiting, voicemail, call forwarding, and many more.
VOIP services are now more common. The data consumption of VOIP depends, on an average of 0.5 MB per minute. This number varies and depends on the technology and internet plans employed by the VOIP provider.
If you have business spread across the Australian continent and outside than we suggest the enterprise to take up customized VOIP business plan, but if you have a small business then we suggest you take up VOIP plans suiting your business requirements.
Usually, phone number porting takes around 2-4 weeks. But in the meantime, you get to access the inbound and outbound calls in your phone. But when taking service from an efficient team, the service usually takes less than two weeks.
Yes, you can quickly bring landline across the VoIP by this you can allow your customers to port their phone numbers.
Well, not exactly. If your existing business internet is slow and is already causing trouble, then you can change the internet service provider (ISP). Likewise, taking the service from the same vendor reduces your cost and will give you support service whenever you need it.
Well, that is a significantly less possibility as we shall build a resilience route in the system. So that whenever there is an internet failure, the call gets diverted to stated mobile number or voicemail.
The cost of managed IT services for small businesses varies based on several factors, including the scope of services, the number of users, and the complexity of the IT environment.
Managed IT services for small businesses typically range from $100 to $500 per month, depending on the level of service, the number of users, and the complexity of IT needs. Basic plans may cost around $50 to $150 per month for smaller businesses, while more comprehensive plans with 24/7 support and advanced security features can reach higher ranges.
Several elements influence the pricing of managed IT services:
Yes, Managed IT Services offers various pricing models, including fixed-fee (per user/device), break-fix/hourly, tiered, and hybrid approaches, each with its own advantages and disadvantages.
Yes, we offer scalable solutions, allowing you to increase or decrease services based on your business needs. Whether you’re expanding operations, adding more employees, or adopting new technology, your IT support can be adjusted accordingly.
Yes, outsourcing IT services can be cheaper than hiring an in-house team for small businesses because it avoids recruitment, training, and infrastructure costs. Managed service providers offer scalable solutions that can adapt to your business’s evolving needs, providing access to a team of experts without the expenses associated with full-time salaries, benefits, and ongoing training.
Absolutely. Many providers offer customisable plans, allowing you to select services that align with both your operational requirements and financial constraints. This flexibility ensures you receive essential support without overextending your budget. Canberra IT Support, for instance, offers customised IT managed services tailored to fit different budgets.
Exceeding the limits of your service plan may result in additional charges, so it’s essential to clarify potential overage fees with your provider and understand the terms in your contract to avoid unexpected costs. By carefully evaluating your needs and maintaining open communication with your managed IT service provider, you can ensure your service plan aligns with your business goals and remains financially manageable.
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